Get in Touch With Us
Got a question about one of our reviews, spotted something that needs a second look, or want to suggest a sportsbook we should be covering? This page explains the best way to reach us and what you can expect once you do.
The Best Way to Reach Us
Email is the most reliable way to get in touch. We read every message that comes in and aim to respond within a couple of working days. If your message relates to a specific offshore sportsbook, mentioning the name up front helps us route it to the right person and get back to you faster.
We are an independent research and comparison site. We do not operate any sportsbook, hold any player funds, or process any deposits or withdrawals — so we cannot resolve individual betting account issues, payout disputes, or bonus complaints. Those matters have to go through the sportsbook's own customer support team. What we can do is listen, note the feedback, and factor it into how we review and rank operators going forward.
What You Can Contact Us About
- General questions — If something in our coverage of offshore sportsbooks, odds, bonuses, or banking methods is unclear, ask us and we will do our best to explain it in plain terms.
- Corrections and updates — Offshore sportsbooks change their bonus terms, licensing details, and payment options fairly often. If you notice something on the site that looks outdated or inaccurate, we want to know so we can check it and correct it.
- Content suggestions — If there's a market, a banking method, or a topic around live betting or in-play odds you think deserves more coverage, we welcome the idea.
- Site or partnership enquiries — If you represent a sportsbook, a media outlet, or another business and would like to discuss working with us, please introduce yourself and outline what you have in mind.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, please say so in your message. We will point you toward support resources, and you can reach the National Problem Gambling Helpline at 1-800-GAMBLER at any time, independent of contacting us.
What Happens After You Write In
Every message is reviewed by a real person on our team — there's no automated reply standing in for an actual response. Our usual target is to reply within two working days, though it can take a little longer during busier periods. If your enquiry needs input from more than one person on the team, we'll let you know if it's going to take extra time.
Before You Contact Us About a Specific Sportsbook
A few things are worth knowing up front, since they shape what we can and can't help with:
- Offshore sportsbooks are licensed outside the US — typically in jurisdictions such as Curaçao, Panama, or Costa Rica — and are not regulated by any US state. That means the consumer protections you'd get from a state-licensed sportsbook, such as guaranteed fund segregation or a state-run dispute process, do not apply.
- Betting with any offshore book sits in a legal grey area for US players. Laws vary by state, and we are not able to give legal advice on your individual situation — if you have concerns about the legality of offshore betting where you live, a qualified attorney is the right person to ask, not us.
- We do not have the ability to intervene in withdrawal delays, account limits, or bonus disputes between you and a sportsbook. Our reviews are based on independent research into each operator's terms, reputation, and track record — not on live account access or the ability to escalate on a bettor's behalf.
- Nothing on this site is a promise of winnings. Betting always carries the risk of losing money, and with offshore books there is the added risk that a payout could be delayed or, in rarer cases, refused.
Who Should (and Shouldn't) Be Getting in Touch
This site, and this contact page, are intended for adults aged 21 and over. We do not want to hear from, and we do not want to be contacted by, anyone under that age. If gambling is causing you stress, financial strain, or is affecting people around you, please treat that as a priority over any other reason for reaching out — reach the National Problem Gambling Helpline at 1-800-GAMBLER, and know that offshore sportsbooks often provide lighter self-exclusion and responsible gambling tools than regulated US operators, so it's worth setting your own limits before you start.
If you're still weighing up which offshore sportsbook fits how you want to bet — whether that's live in-play markets, crypto banking, or bigger bonus offers — our rankings above are a good starting point, and readers interested in casino-style options alongside sports betting may also want to look at our Best Non GamStop Casinos 2026 page.
We appreciate you taking the time to read this and reach out. A real person will read your message and get back to you.